FAQ

Frequently Asked Questions

Find answers to the most common questions about our home services.

How often should I schedule a cleaning service?

This depends on your needs and preferences. Many of our clients opt for weekly, bi-weekly, or monthly cleanings, but we can customize a schedule that works best for you.

What is included in a deep cleaning?

A deep cleaning includes a thorough, top-to-bottom cleaning of your home, covering areas that are typically neglected in standard cleaning, like baseboards, inside appliances, and detailed dusting.

Can I book a cleaning for a commercial property?

Yes, we specialize in commercial cleaning services, including office cleaning, retail space cleaning, and more.

Do you clean windows and carpets?

We offer window and carpet cleaning as part of our deep cleaning services, or you can request them separately.

Are your cleaning professionals insured and background checked?

Yes, all our cleaning professionals are fully insured, background checked, and trained to ensure a safe and high-quality service.

Do you offer one-time cleaning services or only recurring visits?

We offer both one-time cleaning services and recurring visits, depending on your needs.

What happens if I need to reschedule or cancel my cleaning appointment?

If you need to reschedule or cancel, please contact us at least 24 hours in advance to avoid any cancellation fees.

Do I need to be home during the cleaning?

It’s not necessary for you to be home during the cleaning. Many of our customers prefer to leave a key or grant access for our cleaning team to get the job done while they’re away.

Can I request specific cleaning tasks?

Absolutely! We tailor our services to meet your specific needs, whether it’s a special focus on certain areas or tasks.

What should I do to prepare for my cleaning service?

Please ensure that your space is accessible, and if there are specific areas you want our team to focus on, feel free to inform us beforehand.

How can I book a cleaning service with Scrub & Mop?

You can easily book online through our website or contact us directly via phone or email for assistance.

What cleaning services do you offer?

We offer a range of services including routine cleaning, deep cleaning, move-in/move-out cleaning, post-construction cleaning, and commercial cleaning.

Do I need to sign a contract for cleaning services?

No, we don’t require long-term contracts. You can schedule cleaning services as needed or set up recurring visits.

Are your cleaning products eco-friendly?

Yes! We use eco-friendly cleaning products that are safe for your home, your family, and the environment.

How much does a cleaning service cost?

Pricing varies depending on the size of your home or office and the type of cleaning required. We offer competitive rates and will provide a customized quote.

Satisfied Customers

What our customers say

Read the latest Reviews from our customers

Rachel G

Scrub & Mop did an incredible job with my apartment. Their cleaners were professional, friendly, and left everything looking and smelling amazing. Highly recommend!

David W

I appreciate the attention to detail. My floors have never looked this shiny, and they even got the stubborn stains out of the bathroom tiles. Fantastic service all around!

Stephanie M

After trying multiple cleaning companies, I finally found the perfect fit with Scrub & Mop. They’re efficient, reliable, and my home feels fresh every single time.

Christian O

What impressed me most was the communication. They confirmed my appointment, arrived on time, and made sure I was happy with the results before leaving. Five stars!

Harriet B

The team at Scrub & Mop is meticulous and quick. They tackled my messy kitchen in record time without missing a spot. I’m definitely booking them again!